Consultancy Services
package 1
Outcome Focused Care
Review of Support plan review with recommendations.
This package supports your team to strengthen the quality and clarity of support plans by embedding an outcome-focused approach across the service. The work is practical, collaborative and tailored to your organisation’s needs.
What the package includes
- Audit of existing support plans, highlighting strengths and improvement areas
- Redesign and development of outcome-focused support plans
- Implementation support to help staff embed changes in day-to-day practice
- Two on-site workshops exploring the Health and Social Care Standards and outcome-focused planning
- Follow-up audit to measure progress and build confidence ahead of inspection
What you will receive
- A clear findings and recommendations report
- Revised support plan(s) aligned to best practice
- On-site workshops delivered in an accessible and engaging format
- A follow-up audit with feedback to ensure learning is sustained
Optional enhancements
- Additional support plan redesigns
- One-to-one coaching for staff
- Repeat or refresher workshops
Interested?
Let’s start with a 30-minute consultation.
After this we will be able to give you an overview of the bespoke services and costs involved.
package 2
Ensuring Quality & Improvement
Embedding Self-Evaluation & Quality Assurance
This programme strengthens quality assurance, governance and improvement activity across the organisation. The core package provides 56 hours of tailored consultancy support, with modular options allowing you to shape the programme around your priorities.
Core package (included)
- 56 hours of consultancy time focused on self-evaluation, governance and improvement
- Review of existing quality and monitoring arrangements
- Development of an improvement plan linked to clear measures and outcomes
- Access to practical QA tools, templates and guidance
- Support to embed learning and strengthen internal oversight
Optional modules
Choose the modules that best meet your service’s needs. Each module enhances the depth and focus of the programme.
QA framework module
- Development or refinement of a Quality Assurance Framework
- Independent testing and adjustment
- Support to align the framework with Care Inspectorate expectations
Policy module
- Review and revision of key organisational policies
- Recommendations to improve clarity, accessibility and compliance
- Support to embed updated policies across the service
Enhanced improvement module
- Deeper support with embedding improvement activity
- Practical monitoring tools
- Guidance on evidencing impact for inspection
What you will receive
- A tailored improvement plan
- Revised QA or policy documentation (depending on modules selected)
- Clear governance and monitoring recommendations
- Tools and templates to support ongoing internal quality assurance
Interested?
Let’s start with a 30-minute consultation.
After this we will be able to give you an overview of the bespoke services and costs involved.
package 3
Ensuring Quality & Improvement
Become Inspection Ready
This package provides a realistic and supportive mock inspection experience. It is delivered by two consultants, including a former Senior Care Inspector, giving your team the closest possible preparation for a Care Inspectorate visit.
What the package includes
(Day 1 - Lead Consultant)
- Preparation
- Review of key service documentation
- Planning discussions with management
- Agreement of focus areas for the mock inspection
Mock inspection
(Days 2 & 3 – Two consultants)
- Full inspection process using Care Inspectorate quality indicators
- Evidence testing, staff engagement and observation
- Identification of strengths and priority improvement areas
Reporting and follow-up
- Comprehensive mock inspection report
- Recommendations tailored to your service
- Feedback session with management
- Support to incorporate learning into your improvement plan
Optional enhancements
- Extended mock inspection for larger or multi-site services
- Additional documentation review
- Follow-up mock inspection within 6–12 months
Interested?
Let’s start with a 30-minute consultation.
After this we will be able to give you an overview of the bespoke services and costs involved.
package 4
Informed & Trained Staff
Empowering Staff for Compassionate Care
Overview
This package helps you understand your team’s learning needs and turns them into a structured, achievable 12-month learning programme. It supports confident, capable practice and helps you make best use of your training budget.
What the package includes
- Learning needs audit
- Clear recommendations to address capability gaps
- Bespoke 12-month training and development plan
- Follow-up session to support implementation
What you will receive
- Completed learning needs review
- Tailored annual learning plan with relevant training options
- Guidance on tracking progress and evaluating impact
- Practical advice to strengthen staff capability and confidence
Optional enhancements
- Coaching for managers
- Development of competency frameworks
- Support to access funded training opportunities
Interested?
Let’s start with a 30-minute consultation.
After this we will be able to give you an overview of the bespoke services and costs involved.