Interpersonal and Relationship Building Skills

Description of Course

This half day workshop will explore the importance of good interpersonal and relationship building skills in the workplace. It will look at leadership styles and the value of self-awareness and trust when working with others as well as discussing the main causes of conflict that can occur in the workplace and how participants can influence the outcome of this.

This interactive workshop will ensure participants are able to work together to experience first-hand, the power of questioning, empathy and body language in building great relationships with people they work with.

Who is it for?

Any individual working as, or working towards, the role of a first line manager.

What will I learn?

All participants will be able to show that they:
• Understand the different leadership styles and how these can be used as a first line manager
• Understand the benefits of self-awareness and trust and how this will support them to build better relationships in the workplace
• Understand the value of reciprocity and how this can be applied in practice
• Recognise the eight causes of conflict and have strategies to manage these in the workplace
• Have an awareness of emotional intelligence and the impact this has on their management development
• Understand the benefit of great questions using the GROW model and how they can apply this in their daily practice

Where is the session?

Your session can be undertaken in your workplace or at a venue arranged by Insight Coaching & Consultancy Ltd.